It's Not the Pricing, It's the Opacity
The New York Times reported this week that Maryland became the first US state to ban AI-driven price increases at grocery stores. The law takes effect in October. It prohibits grocery stores and...
Category
Hard Conversations
The talks that shaped us
The Ice Cream Invitation Problem
Earlier this week I was at the mall with my friend "Dave" (not his real name), shoe shopping. The reason we were at the mall isn't important, but it sets the scene. We left the shoe store, Dave turned...
Did I Just Talk to a Person?
Over the weekend I had to call a plumbing service. Tenant had a broken toilet, bad timing, the usual Saturday night special. Like most after-hours services, I didn't get connected to a plumber. I got...
Defence in Debt: When Security Spending Doesn't Buy Security
There's a special kind of technical debt that doesn't show up in Jira. It doesn't sit in a backlog. It doesn't have a product owner. It doesn't even admit it exists. It lives in PowerPoint. I call it...
Stop Inspecting Everything: The Case Against Universal TLS Interception
For the past decade, I've watched enterprise security teams deploy TLS inspection appliances with the best of intentions. The pitch is always the same: we need visibility into encrypted traffic to...