Ramblings of a Canadian Telecom Nerd
A few weeks ago, I was at a McDonald’s drive-thru when the pickup screen flashed a code meant to confirm my mobile order: FU35. You can imagine the awkwardness of saying “F U” into a speaker to a total
Earlier today I tried to cancel a TV service I’d signed up for entirely through an app. Setup was seamless - download, click, confirm, and boom, I had live TV faster than Shane Bieber exercised his player option with
This morning, I experienced something deeply troubling—and dangerous—from a major Canadian wireless provider. While placing a routine call to a number in Welland, Ontario from a Rogers Wireless phone, the call failed to reach the intended recipient. Instead,
Bill S-209 aims to protect kids from explicit material—but it risks turning ISPs into internet police, undermining privacy, and threatening freedom online. There’s a better way. 🛑📵 #BillS209 #Privacy #InternetFreedom
Today marks a significant milestone in my professional journey, and I couldn’t be more excited to share it with you all. After decades of pioneering voice and cloud solutions, I’m thrilled to announce the launch of my new
Recently, a colleague of mine transitioned to a "Director" position within an organization, intriguingly without any direct reports. The rationale? The organization's only method to offer the deserved compensation was by elevating them to such a
Tonight I received the following email from the Halton District School Board: To summarize the email - Edge Imaging, a vendor tasked with managing school photographs for yearbooks during the 2022-2023 and 2023-2024 academic years, experienced a data breach. This
Migrating an organization's communication system to Microsoft Teams represents a pivotal shift, particularly for large enterprises rooted in established dialing practices. Unlike traditional telephony systems, which rely on extensions, Teams emphasizes user identity for calls, enabling users to